“I hired Riverside Advisors because I was having difficulty navigating the medical system for my elderly parents during the height of COVID-19. Hiring and working with Jennifer and Rhiannon has been a lifesaver. They immediately got to work connecting us to the right practitioners, helped us make better decisions about medical care and strategies, and quickly gained the trust of my parents which was no easy feat. The Riverside Care Advisors team is very respected in the field and watching them in action, I see why. My family and I are very lucky to have Jennifer and Rhiannon on our care team.”

“Riverside Care Advisors is an excellent service provider. Jennifer was caring and compassionate in dealing with my husband’s declining situation with Alzheimer's. She answered all my calls promptly, filled out many confusing forms for his Veteran benefits to be paid, and communicated everything to our children to keep them informed on what was going on with us. She even drove us to the hospital after my husband’s fall into the bathtub. When it came time to move, Jennifer helped with our transition to Assisted Living. As the wife of a person living with advanced Dementia, Jennifer helped me almost daily with my concerns and decisions which were overwhelming. I could never have handled the stress and multiple decisions without Jennifer. I highly recommend using Riverside Care Advisors.”

“Riverside Care Advisors gave our family peace of mind from the day we met. Our family member was living in a vulnerable situation and was then hospitalized. We looked for a memory care facility which was difficult as we all live in different states. Rachel was on the ground for us, monitoring the situation at the hospital and at the memory care unit. Her reports were regular and informative. She went above and beyond, ordering things that he needed, including clothes and medical supplies. She went out of her way to talk to nurses and aides about his medical progress. We came to trust her implicitly and in retrospect, I don’t know how we would have managed this situation without her. Her compassion is as obvious as her reliability.”

“ I have been working with Rhiannon for the past two years and would be lost without her.

She is very understanding and caring. She is helpful in so many ways. I can’t say how much I appreciate the services of Riverside advisors. They are always available. I am so grateful.”

We are so appreciative of the service that you and Christel have provided to our family over these last several months.  It has been difficult to navigate and oversee his care from afar, but knowing that we had an advocate and resource in you has been a tremendous blessing.

Thank you again!

“Helen had a very strong rope team with Riverside Care Advisors.  We are immensely grateful for Rhiannon and Rachel.  Rhiannon’s compassionate and skilled assistance during the difficult and complicated journey of moving Helen from our home to the Life Care Center was invaluable.  And her foresight to get Helen into hospice during the early part of the pandemic absolutely made all the difference in terms of Helen’s day-to-day care.  And of course, we have also really enjoyed working with Rachel more recently. 

 We are at peace because we know Helen received loving care.

Thank you”

 

“Jennifer Pilz has been a key support, interpreter, counselor, and friend for several years. My beloved father liked Jennifer immediately, and our entire family has come to treasure her broad knowledge and deep understanding of the challenges facing elderly family members. Jennifer and Rhiannon worked diligently and effectively to alert us to upcoming issues, as well as deal with existing symptoms. Having kind, responsible people (not a big or faceless company) to help us provide the best care for a gentle and deserving man was essential to the well-being of my father and his loving family. We thank Riverside Care Advisors from the bottom of our hearts. ”

“My mother was diagnosed with Alzheimer’s and despite being a social worker myself, I knew my family and I would need additional assistance. Jennifer is a pleasure to work with. Not only is she always professional, but she exudes empathy and has a wonderful way with her clients.”

“I had the good fortune to be able to engage Jennifer in January 2017 on behalf of my elderly father who was still recovering from a fall, in which he had fractured his pelvis, and a month earlier had lost his wife of more than 50 years. Due to my living more than 1500 miles away, Jennifer was able to step in and act as an advocate for my father, attending his doctor appointments, assisting him in finding new specialists, and in general just being my local “eyes and ears” when she checked in on him each week. Following each doctor appointment, Jennifer provided a detailed report back to me of what happened and what further action items existed. Having Jennifer provided my wife and I comfort that were my father to have another accident, we would have a resource whom we could immediately contact and who could assist my father until we could be there in person. Based on the relationship she had with my father, I could absolutely recommend Jennifer to anyone who has elderly parent(s), and even more so if they, the adult children, live some distance away.”

“Riverside Care Advisors took good care of my affairs this past year as my husband became progressively more incapacitated and finally died in July.
They took care of the paperwork involved with insurance companies and other financial situations. They were especially good at solving complicated problems that I couldn’t cope with nor did I want to.
Rhiannon Stare handled most of the personal details to do with my husband going to a rehab and then to assisted living quarters in a memory unit. I was always consulted, and she took prompt action in all dealings. If there was a rating of one to five stars, this company would get 5 stars!”